These terms explain Prenda's text messaging program: what we'll text you about, how often, what it costs, and how to stop receiving texts at any time.
1. The program. Prenda, Inc. ("Prenda") offers text messages to people starting a Prenda microschool. By checking the SMS consent box during account setup, you agree to receive text messages from Prenda, including from your assigned microschool specialist, at the mobile number you provided.
2. What we'll text you about. Answering your questions, helping you with next steps in starting a microschool, scheduling calls, reminders for webinars or events you've registered for, and onboarding reminders. Some messages are sent automatically, for example as part of a sequence or reminder. We don't use this program to send promotional offers.
3. How often. Message frequency varies. You'll typically receive 1-2 messages per week during your first month after signing up, plus replies when you're texting back and forth with your specialist. After your first month, you'll receive fewer messages.
4. Cost. Message and data rates may apply, depending on your mobile plan. Prenda does not charge for text messages.
5. How to opt out. Reply STOP to any message to stop receiving texts. You can also reply END, CANCEL, UNSUBSCRIBE or QUIT. You'll receive one message confirming you've been unsubscribed. Opting out stops texts from all Prenda numbers, including your specialist. To start receiving texts again, contact us at support@prenda.com. You can also email support@prenda.com to stop receiving texts.
6. Help. Reply HELP to any message, or email support@prenda.com.
7. Consent is optional. You don't have to agree to receive text messages to create an account or continue setup.
8. Eligibility. This program is available to US mobile numbers only. You must be 18 or older and the account holder or authorized user of the mobile number you provide.
9. Carriers. Mobile carriers are not liable for delayed or undelivered messages.
10. Changing your number. If you change or give up your mobile number, please reply STOP or contact us so we don't text the new owner of that number.
11. Privacy. We will not share your text messaging opt-in data or consent with any third party, except service providers that help us send messages to you. See our Privacy Policy for how we handle your information.
12. Changes. We may update these terms from time to time. The "Last updated" date shows when they last changed.
Contact: Prenda, Inc., support@prenda.com